The presence of artificial intelligence (AI) in human life today has found a very prominent and effective place. After the emergence of a new generation of intelligent bots with the ability to learn, for example, ChatGPT, more pioneering developers looked for ways to improve their software with artificial intelligence capabilities.
Some applications and softwares do part of their work by artificial intelligence, and in this way, while reducing the need for human resources, they increase accuracy and provide better performance.
What is artificial intelligence with the ability to learn?
Artificial intelligence with the ability to learn (machine learning), is able to learn and improve its performance. Using machine learning algorithms and models, this type of artificial intelligence learns information from past data and experiences and uses them to make future decisions and predictions.
In artificial intelligence with the ability to learn, tasks are designed in such a way that the system can extract new patterns, relationships and information from the experiences and data collected in the past. This type of AI can improve, make better decisions, and deal with new issues and challenges that it may not have encountered before.
The use of artificial intelligence in Team X&#۳۹;s cloud transportation software
Team X always pays attention to the use of new and useful facilities and tools in order to improve the quality of its software products. Team X transportation software, which is a complete system for setting up taxis, couriers and online freight, has also used up-to-date and practical tools. Artificial intelligence in this software has been able to take over part of the work that was on the shoulders of Internet transport operators and prevent the number of calls and support of drivers.
We introduce some of the features that have been introduced in Team X&#۳۹;s transportation software using artificial intelligence and machine learning.
If you are not familiar with Team X transportation software, watch the videos on the following page to get to know our transportation product in a few minutes.
Introducing cloud internet transportation software, a product of Team X
Driver&#۳۹;s chatbot
The driver&#۳۹;s chatbot is a section in the driver&#۳۹;s application that has an environment completely similar to chat, and the driver can type his problem there. The software responds to him and tracks his problem. But what is behind this system and gives the answer to the driver is not a human person, but an artificial intelligence robot with the ability to learn. This bot can understand the driver&#۳۹;s question, give him a suitable answer and check his problem. For some problems and issues, it also registers them in the database so that the operators can take care of it. This robot can track some driver problems automatically. For example, if the driver raised a problem in financial operations, this chatbot checks the driver&#۳۹;s financial records to make sure there are no mistakes and announces the result.
Identify the area
In the intra-urban transportation system of Cloud Team X software, which includes internet taxi, delivery and internet freight, urban areas are divided into several areas or stations, which are divided by the manager as desired. That is, any company that has the software can determine the stations based on the way it works and the areas it serves. If the customer receives service by phone, it is necessary for the operator to determine which area or station he is in based on his address so that the system can send the service to the drivers of the same area.
But Team X has used artificial intelligence to improve this part that required the operator to remember these limits. The system can now automatically recognize the region and range from the address, it can actually convert the text of the address into a geographic location. This has led to the convenience and speed of the system.
Customer monitoring and functional reports
One of the important and useful applications of artificial intelligence is data mining or data processing. This means that artificial intelligence can provide you with statistics that are very effective in the progress and success of a business by examining the available data from the system.
In Team X&#۳۹;s online shipping software, this feature is used to process customer data and receive reports that are very important and useful.
For example, the customer behavior monitoring system can tell you that your customers have a ۷۰% chance of canceling their service after it takes more than ۱۰ minutes to find a driver in the Internet taxi.
Based on these statistics, you can make decisions to keep your customers. For example, make rules for drivers that, for example, they must accept the service under ۱ minute. Or allow the drivers to accept two services at the same time, that is, when the current service is late, they can accept a new service so that the customer does not have to wait too long. Or tell the customer that if it takes more than ۱۰ minutes to find a driver, you will get a ۲۰% discount. and other similar cases.
Introducing mobile software for transportation management
Cloud shipping software price plans based on the size of your company
The effect of using artificial intelligence instead of a human user
The world is always changing and changing, and human beings are not supposed to continue living the way they lived for example ۱۰ years ago. Man has always been trying to create speed, accuracy and ease of doing things.
By using artificial intelligence, we have removed part of the tasks, especially those that are exhausting, from the shoulders of the intra-city transportation system operators and entrusted them to artificial intelligence and robots. In this way, the accuracy and speed of doing things increases. Human errors are avoided and finally the system is improved. The need for manpower for repetitive tasks is reduced, and instead, the possibility of developing a transport company, such as a taxi, courier or Internet freight, is created, and you can use your forces in new sectors.