What things are examined in this article?

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First, we need to know what we are going to talk about. Here we are going to give a series of explanations so that you know what our software is, what it is used for and who it is useful for. How does it work and what facilities does it give you?

Therefore, we have these headings, by clicking on each one, you will be directed to the same section.

Introducing Team X's Internet transportation software

Team X Internet transportation software is a system that includes several web and mobile applications. This set of software is prepared for setting up internet taxi, internet delivery and internet freight. Each of the applications does something, for example, one is a driver's application, one is for the operator to register the service, one is for the customer, and so on. In the following, we will explain how things are done.

Taxi, delivery and freight program by phone and internet

برنامه تاکسی، پیک و باربری تلفنی و اینترنتی

Team X transportation program is a comprehensive software that can be used for internet taxi, internet delivery and also internet freight. Therefore, if you want any of these things, you can rely on Team X software.
The good and interesting thing is that you can provide more than one service using this software. That is, if you intend to start both taxi and motor delivery, you can activate both of these items in the software. For this, you will not receive two series of applications, but the features of both services will be activated for you in the same programs.
For example, a first company may have only purchased the delivery software and after some time plans to add Internet cargo freight services. In this case, by purchasing the freight software, the features related to the freight services will be added for him easily, he only needs to make the settings related to the fare price in the management panel. without needing to download a new application or program.

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Applications and features of Team X transportation software

Our software includes several web and mobile applications that we have listed below. By purchasing any of the taxi, delivery and freight software, you get the main and required applications, but some of them are optional and you can get them if you want. Those with an asterisk are optional. You can get more information about each by clicking on each one.

How Team X internet transportation software works

Now, how this software works and what procedure it goes through to provide your services to your customers, is explained below. After reading this section, you will understand how the service is registered, how the drivers are informed and how the fare is calculated. It takes less than 10 minutes to read these items.

Call center, service registration and operator work

In app navigation support features of limo service software

After you get Team X software, a smart call center will be launched for you. A call center is a call center where a number of operators answer customer calls. But Team X's call center has an important difference. The fact is that it is an internet phone and it comes on the operator's mobile application. Operators are the ones who answer customer calls and register the service.
The result is that your operators do not need to be physically present in a large hall with a computer scientist. They sit at home and just need to have a smartphone and install our operator's software. Of course, before that, you must have defined this user in the management panel.
Now, whenever they are activated in the operator's application, customers' calls will come to their phones and they can answer and register the service right there on the phone very easily and quickly. In this way, we turned employees into users. That means you don't need to hire people for this job. They are users who earn money through your operator's software.

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Send service to drivers

Your customers register their service either through the customer application or by phone. Now we want to know how the registered service is notified to the drivers and what is the cycle of a service.
As soon as the service is registered, the system automatically identifies the drivers near the origin and sends the service to them. The method of sending is also that the drivers have a mobile application on their phone. Whether they are in the app or not, a sound notification will be sent to them to let them know that a service is waiting.
They can see the origin and destination as well as the fare, if they want to accept it, if not, reject it. Of course, don't worry. It is not like that the drivers refuse all the services. We provided facilities for the system administrator to limit the drivers as needed.

Accepting the service and starting the journey

ride authentication features of limo booking app

It starts with accepting the travel service, which of course can be a taxi to deliver the passenger, or a delivery to send the package, or a carrier to transport and send the cargo. If the service is cargo or delivery, its characteristics are different. For example, for delivery and cargo, we can determine items such as the value of the cargo and its weight, the need for the driver's help, and whether the service has a return to the origin or not. When the trip is over, the driver can click on the end of the trip in the application so that the cost of the trip and the company's commission will be calculated and recorded for him.

multi-city

Successful companies are always developing. After a while, you may want to operate in another city and get service. It doesn't matter to you, because we have already thought of it. Just choose which city, register it, and adjust the price for it. Done. Yes! So easy and fast.

Calculation of rent and commission

One of the important parts of the work is how to calculate the fare and commission of the driver as well as operators. The pricing settings in Team X Internet freight are very complete and customized. That means you can set a fare for any city and any type of car and even for different hours of the day. For example, say in Mashhad city, for an economic taxi, for the hours of 8 to 9 in the morning when there is a lot of traffic, the fare should be x tomans, for the rest of the hours y tomans.
Similarly, for operators' rights, you can set a commission for everything they can do in the application, such as service registration, service follow-up, error registration, complaint registration, and other similar things. Even for the operator's commission, you can increase or decrease different amounts at different times of the day. For example, operators who register service from 1:00 PM to 7:00 AM will have 20% more commission than normal.
Of course, there are many more pricing formulas, especially for renting items and invoices, which are difficult to explain here, if you call us, we will explain it to you.

Customer payment method

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So far, we have registered the service, distributed it among the drivers. A driver agreed and performed the service, the fare has been calculated, it's time to receive our salary from the customer.
If the customer has registered through the service application that the task is clear, in the app he can choose whether to pay in cash or by credit, which is the same as online payment. But those who registered the service by phone and through the operator, their payment will be in cash, which they can pay in cash or pay by card. Of course, credit payment for telephone services will also be added these days.

Advantages of X team transportation software

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Team X transportation software has some special features that make it stand out from its competitors. You also need to know these things, so we have listed some of the important ones below:

  • Using artificial intelligence in driver support

    Drivers need more support and their problems should be dealt with very soon. Therefore, a chat is designed inside the driver's application, which receives and answers messages using artificial intelligence, and adds it to the support list in the operator's application, so that they can take care of the driver's problem very soon.

  • Providing software in the cloud

    You don't need to buy a server, we have our own strong and secure servers where the software is there and we give you a subscription for the software. Now, if you buy our freight program, you don't need to get a server and pay exorbitant purchase and maintenance costs.

  • Removal of office and office supplies

    In the previous sections, we said that there is no need for operators to work in the office anymore and they can work from home, so you don't need to buy a big place and a lot of computers, tables and chairs.

  • Pay as you use

    If you are worried about your capital that you won't pay a lot of money for the software but you won't get the desired income, I must say that you don't need to worry about this here. We grow together. That means you pay according to the size of your company and business. We have defined the tariffs in a way that you pay according to the number of services you have per month. Take a look at the tariffs page the tariffs page.

  • Smart call center

    We will set up a strong and smart call center for you so that you can get a 4-digit number and customers can call it. Calls are broadcast between operators in order of turn.

Maybe the answer to your question is here!

Is it possible to accept two services at the same time for the driver?

Yes. This is possible provided that the system administrator has given this access. In fact, you can determine how many services the driver can have active at the same time through the management panel. You can also specify if the driver has an active service, how many minutes after that he can accept the next service.

After buying the software, if we have any questions or problems, how can we ask and get answers?

There is a support section in your management panel through which you can register a ticket for us very quickly and easily. After that, our colleagues will check your ticket and you can see the answer in the same ticket.

How can I pay the monthly service fee?

In the management panel, the date and amount to be paid are listed and visible, you can pay your subscription online through this panel. You can also pay by card and send the receipt.